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West Virginia Northern Community College

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Customer Service

in Business and Professional Training

Customer Service Training - New Martinsville

$199

with Jessica Richards

Calendar Apr 11, 2024 at 9 am, runs for 2 weeks

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

Customer Service Training - Wheeling Campus

$99
Calendar Sep 20, 2024 at 9 am, runs for 2 weeks

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

Customer Service Training - New MartinsvilleCampus

$99
Calendar Oct 25, 2024 at 8 am, runs for 1 week

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

Customer Service Training - Weirton Campus

$99
Calendar Nov 18, 2024 at 9 am, runs for 1 week

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.





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