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Business and Professional Training
Customer Service Training - Wheeling
with Jessica Richards
This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.
Customer Service Training - Weirton
with Jessica Richards
This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.
Anti-Harassment in the Workplace - Weirton Campus
with Jessica Richards
This two-hour course is designed to address core practices preventing harassment in the workplace. Topics include definitions and examples of discrimination, harassment and sexual harassment, retaliation, diversity and inclusion, unconscious bias, the role of managers and supervisors, and responding to complaints.
Upon successful completion of the course, attendees receive a continuing education certificate.
Customer Service Training - Wheeling
with Jessica Richards
This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.
Anti-Harassment in the Workplace - Wheeling Campus
with Jessica Richards
This two-hour course is designed to address core practices preventing harassment in the workplace. Topics include definitions and examples of discrimination, harassment and sexual harassment, retaliation, diversity and inclusion, unconscious bias, the role of managers and supervisors, and responding to complaints.
Upon successful completion of the course, attendees receive a continuing education certificate.
Anti-Harassment in the Workplace - Weirton Campus
with Jessica Richards
This two-hour course is designed to address core practices preventing harassment in the workplace. Topics include definitions and examples of discrimination, harassment and sexual harassment, retaliation, diversity and inclusion, unconscious bias, the role of managers and supervisors, and responding to complaints.
Upon successful completion of the course, attendees receive a continuing education certificate.
Customer Service Training - New Martinsville
with Jessica Richards
This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.
Anti-Harassment in the Workplace - New Martinsville
with Jessica Richards
This two-hour course is designed to address core practices preventing harassment in the workplace. Topics include definitions and examples of discrimination, harassment and sexual harassment, retaliation, diversity and inclusion, unconscious bias, the role of managers and supervisors, and responding to complaints.
Upon successful completion of the course, attendees receive a continuing education certificate.