This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

This 8-hour training program teaches the fundamentals of Housekeeping for hotels and corporate offices. Students will learn the best and most effective cleaning techniques. Additionally, course participants will learn how to use all the cleaning equipment and products properly.

Wheeling/New Martinsville/Weirton/Online

This 8-hour course teaches service representatives critical skills in professionalism, communication, managing the call, managing the customer, managing job stress, and other skills such as cross-selling (in the onsite class). The course ensures that the students can transfer these skills to the job, thereby providing a significant return on the training investment for the organization.

Wheeling/New Martinsville/Weirton/Online

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

This course is designed to instruct students on the development of skills necessary to communicate effectively in all public-facing roles. Topics include customer service etiquette, communication skills, professional appearance, empathy, adaptability, self-control, patience, and more. Upon successful completion of the course, attendees receive a continuing education certificate of completion.

This 8-hour course teaches service representatives critical skills in professionalism, communication, managing the call, managing the customer, managing job stress, and other skills such as cross-selling (in the onsite class). The course ensures that the students can transfer these skills to the job, thereby providing a significant return on the training investment for the organization.

Wheeling/New Martinsville/Weirton/Online

This 8-hour training program teaches the fundamentals of Housekeeping for hotels and corporate offices. Students will learn the best and most effective cleaning techniques. Additionally, course participants will learn how to use all the cleaning equipment and products properly.

Wheeling/New Martinsville/Weirton/Online

This 4-hour training program stresses the importance of communication and listening skills, customer engagement, and transparency. Sales associates who complete this training program better understand customers' needs and how to interact to improve the overall experience – driving sales up.

Wheeling/New Martinsville/Weirton/Online